I had two surgeries in consecutive weeks. And when you are the one on the table, twice, you stop caring about image, speed, and how things look from the outside.
You care about trust. You care about preparation. You care about whether the people around you know exactly what they are doing. You care about whether the system holds.
That stayed with me. And it made me think about business. And, as usual, about construction. Because too much of what gets accepted in business would feel unacceptable the moment the stakes become obvious. A missed handoff. A vague scope change. A delayed invoice. A follow-up nobody clearly owns. An overextended owner holding the whole system together in their head.
Small things, until they are not.
Surgery reminded me that when the stakes are high, process is not bureaucracy. It is protection.
Construction should understand that better than most industries. And yet, weak systems, loose follow-through, and cleanup-after-the-fact still get treated like normal.
They are not normal. They are expensive.
That is one of the reasons I care so much about better standards, better follow-through, and stronger systems around the people doing the work.
Because when the stakes are real, you stop caring about what sounds impressive.
You care about what holds up.
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Randall Yang Co-Founder & CEO, BuildLogIQ